Retaining one number
Text PAC to 65075 from the line you intend to move. Ofcom says a PAC is valid for 30 days. Give it to the destination provider using its verified transfer route.
Starting with another number
STAC to 75075 is the alternative when the old number will not be retained. Choose deliberately: the purpose of these codes is different.
Check commitments first
Use the provider information returned with the code and inspect any separate device obligation. Text INFO to 85075 for switching information without requesting a transfer code.
During the transfer
Keep both SIMs available and record the destination provider’s expected timing. Update important services after testing the retained number. Multiple-number accounts can need a different provider journey.
Continue with the source
Primary referenceRead current provider terms before making an account or service change.