Three renewal record

Prepare a short record

Write the account type, relevant date and device model on a private note. Keep your current agreement available so the provider can confirm the rule for the actual service.

Questions to put to Three

• Which current document applies to this specific account?
• Does the device, start date or location alter the procedure?
• What remains in place after the intended change?

Complete the action with the provider

Activation, replacement, number transfer and cancellation are provider actions. mestemwell can explain the general sequence but has no account access and cannot authorise a change.