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Put the handset document beside the airtime

A phone and its mobile service can be governed by different documents. A change to one part does not settle the other automatically.

READING 09 · CHECKED 30 SEPTEMBER 2026
01

Create a two-column note

Record the device start and end dates separately from the airtime dates. Note any return condition or remaining device obligation.

02

Before an upgrade

Ask whether the current phone must be returned, whether a new commitment begins and which old obligations remain. Keep the answer in writing.

03

Before moving networks

A PAC concerns a number transfer. Read the handset agreement for consequences outside the airtime process.

04

After the term

Check what continues and what stops. An end-of-term date is not proof that every recurring service or add-on has ceased.

Continue with the source

Primary reference

Read current provider terms before making an account or service change.